Website and Cookie Policies

WEBSITE PRIVACY POLICY 

Last Updated: 1 March 2026 

This Website Privacy Policy describes how The Transformation Lab collects, processes and protects personal information gathered through this website, in accordance with POPIA. 

Information We Collect Automatically 

Device information (IP address, browser type, operating system)
Browsing behaviour (pages visited, time on site, referring links)
Cookies and tracking technologies (see Cookie Policy) 

Information You Provide 

Contact form submissions
Newsletter sign-ups
Downloads or resource requests
Event or programme registrations 

How We Use Website Data 

We use this information to:
  Respond to your enquiries
  Improve website experience and platform functionality
  Provide personalised content or resources
  Analyse traffic and website performance
  Improve CRM automation and service delivery 

Data Sharing 

We do not sell personal data. Information may be shared with trusted third-party service providers (CRM, email tools, analytics platforms) who operate under strict confidentiality and data protection agreements. 

Data Retention 

We retain your data only as long as necessary for the purpose collected, or as required by law. 

Your Rights 

You may request access, correction or deletion of your personal information at any time by contacting christine@transformationlab.co.za 

 

WEBSITE COOKIE POLICY 

Last Updated: 1 March 2026 

The Transformation Lab uses cookies and similar technologies to enhance your website experience, analyse traffic and support personalised content delivery. 

What Are Cookies? 

Cookies are small files stored on your device to enable website functionality, improve performance, and support analytics or marketing. 

Types of Cookies We Use 

Strictly Necessary Cookies: enable site functionality (security, login, navigation).
Performance Cookies: track usage statistics to improve user experience .

Functional Cookies: remember preferences (language, form entries).
Marketing Cookies: support targeted advertising or remarketing (only activated with consent). 

Managing Cookies 

You can accept, decline or customise cookies through our cookie banner or your browser settings. Disabling certain cookies may affect website functionality. 

 

 

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